01
Conversations
One inbox. Every handoff in context.
Give your team one place to answer WhatsApp messages, assign conversations, add notes, and see what needs attention next.
WhatsApp inbox, campaigns, contacts and CRM in one workspace. Book a demo
WhatsApp CRM for teams
Handle WhatsApp conversations together, from first reply to follow-up.
Share one inbox, keep customer details close, and manage campaigns and sales in the same workspace.
Built for teams using the WhatsApp Business Platform.
Product preview
Conversations
Team inboxOpen
AM
Amina M.2m
Can you send the details for the starter package?
New leadDK
David K.18m
Thanks, I’ll check with the team and come back.
Follow-upNW
Njeri W.1h
Is there a way to book a call from here?
Assigned to youAM
Amina M.WhatsApp conversation
New lead Assigned to Rick
Suggested reply
Absolutely — I’ll share the details here so you have everything in one place.
Conversations, context, next steps.
Inside the workspaceLess switching.
More follow-through.
More follow-through.
Shared inbox Contacts & tags Sales pipelines Broadcasts Automations AI reply assist
/ 01Conversations
with context
with context
A calmer way to work
WhatsApp is where the conversation starts. Pinglo helps your team keep it moving.
When a customer message becomes a lead, a task, a follow-up, or a support question, your team should not have to rebuild the context from scratch. Pinglo keeps the conversation close to the next action.
Explore the workspace01shared inbox
for your team
for your team
∞ways to shape
your workflow
your workflow
What Pinglo brings together
One workspace for the work around the chat.
The current product is built to keep conversation, customer context, follow-up, and team visibility close together.
02
Follow-up
Move from message to next action.
Keep contacts, tags, custom fields, and deals connected to the conversation so follow-up has somewhere to go.
03
Automation
Build repeatable journeys without code.
Use triggers, conditions, waits, tags, webhooks, and logs to turn the workflows you repeat into flows your team can trust.
A simple operating rhythm
From first message to next action.
Pinglo gives your team a shared rhythm for the moments that usually get lost between tabs, notes, and memory.
Create your workspace01
Capture the conversation
Bring WhatsApp messages into a team inbox where the right person can see and own the thread.
02
Keep the context close
Use contacts, tags, custom fields, notes, and deals to make the customer record useful.
03
Make the repeatable easier
Set up broadcasts, flows, conditions, waits, and webhooks for the work your team repeats.
Plans for every stage
Choose the room your team needs.
Start with focused broadcast tools, then add shared conversations, CRM, automation, and scale when your team is ready.
Pay for the plan you choose. Your first subscription payment is protected by a 30-day full money-back guarantee. No automatic free trial.
Estimated conversion. Billing remains in KES. Rates updated 7 Nov 2026.
Secure paymentsPowered by PaystackPinglo Broadcast
$12/month
For marketing-focused businesses
Chat messages / month5,000
Broadcast recipient sends / month15,000
Broadcast campaigns / month30
AI-generated responses / month0
- WhatsApp broadcast campaigns
- Contact management & segmentation
- Message templates
- Campaign scheduling & reporting
- 1 user · 1 WhatsApp number
- No AI or full CRM required
AI responses not included (available as an add-on)
Start · 30-day money-back guaranteePinglo Connect
$19/month
For customer communication
Chat messages / month10,000
Broadcast recipient sends / month40,000
Broadcast campaigns / month75
AI-generated responses / month100
- Everything in Broadcast
- Shared inbox & customer profiles
- Conversation assignments
- Tags, labels & internal notes
- 2 team members · 1 WhatsApp number
- Basic automation
Pinglo BusinessRecommended
$42/month
Complete business management
Chat messages / month30,000
Broadcast recipient sends / month125,000
Broadcast campaigns / month200
AI-generated responses / month500
- Everything in Connect
- Full CRM & sales pipelines
- Advanced campaigns & automation workflows
- API access · M-Pesa STK Push through API
- 5 team members · 1 WhatsApp number
- Advanced analytics
- Optional AI agent add-on
Pinglo Professional
$77/month
For growing organizations
Chat messages / month100,000
Broadcast recipient sends / month400,000
Broadcast campaigns / month600
AI-generated responses / month3,000
- Everything in Business
- Up to 10 team members · 3 WhatsApp numbers
- Multiple sales pipelines
- Advanced workflow capabilities & reporting
- Higher API limits · more integrations
- Multiple AI agents as an add-on
- Priority support
Pinglo Enterprise
$154+/month
For large organizations
Chat messages / month250,000
Broadcast recipient sends / month1,200,000
Broadcast campaigns / month1,500
AI-generated responses / month10,000
- Everything in Professional
- 25+ users · 5+ WhatsApp numbers
- Multiple departments & branches
- Custom integrations & workflows
- Advanced permissions
- Custom AI implementation
- Dedicated onboarding & support
- Custom usage limits & SLAs
Compare plansMonthly included usage and workspace features
| Plan features | Broadcast | Connect | Business | Professional | Enterprise |
|---|---|---|---|---|---|
| Monthly price | $12 | $19 | $42 | $77 | $154+ |
| Chat messages per month | 5,000 | 10,000 | 30,000 | 100,000 | 250,000 |
| Broadcast recipient sends per month | 15,000 | 40,000 | 125,000 | 400,000 | 1,200,000 |
| Broadcast campaigns per month | 30 | 75 | 200 | 600 | 1,500 |
| AI-generated responses per month | 0 | 100 | 500 | 3,000 | 10,000 |
| Broadcasts | Included | Included | Included | Included | Included |
| Shared inbox | — | Included | Included | Included | Included |
| Pipelines | — | — | Included | Included | Included |
| Automations | — | Included | Included | Included | Included |
| Flows | — | — | Included | Included | Included |
| AI agents | — | — | — | — | — |
| API access | — | — | Included | Included | Included |
| First-payment guarantee | 30-day full refund | 30-day full refund | 30-day full refund | 30-day full refund | Discuss with sales |
OverviewThis workspace
Open conversations—Illustrative product preview
MonTueWedThuFriSatSun
Response queue —
Pipeline value —
/ 02See the whole picture
Visibility that feels useful.
A real-time dashboard brings response time, message volume, pipeline value, and cross-module activity into view. Not as another report to prepare — as a pulse your team can use.
Response times and daily volume
Pipeline value and team activity
Role-based access for your team
When you need a little lift
Keep the human in the loop. Lose the blank page.
Pinglo includes an AI reply assistant for drafting responses, with an optional knowledge base and a clear handoff back to a person when the conversation needs you.
Reply suggestions Optional auto-reply Your own knowledge
Reply assistantDraft from the conversation
Customer asked about delivery times and whether the team supports weekend orders.
Suggested reply
Thanks for reaching out. I can share the delivery details and check weekend availability for you. Which location should I use?
Use draftEdit first
Built for your way of working
A foundation you can make yours.
Pinglo stays open to the rest of your stack with a public REST API, scoped API keys, webhooks, and an MCP server for AI assistants.
Talk through your workflowPublic REST APIBuild on top of your CRM with scoped, revocable keys.
WebhooksSend the moments that matter to the tools you already use.
MCP serverDrive your CRM from compatible AI assistants.
/ 03Good questions deserve clear answers
Before you start.
Clear plan details. No inflated claims. Just the pieces that are already here.
Pinglo is the product layer for this WhatsApp CRM: a shared inbox and workspace for conversations, contacts, pipelines, broadcasts, automations, and team collaboration.
Give every conversation
a place to go.
Create a Pinglo workspace and see how the current CRM fits your team.